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SHIPPING POLICY – JOOJER

Last Updated: 13 September 2026

Thank you for shopping with JOOJER. We are committed to delivering your order safely and on time.

1. ORDER PROCESSING

Orders are generally processed within 1–3 business days after successful payment.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may take longer during sales, promotions, holidays, or other unforeseen circumstances.

2. SHIPPING TIME

After your order has been processed and dispatched, delivery generally takes approximately 3–7 business days, depending on your location and the shipping partner.

Delivery times are estimates and may vary due to weather, public holidays, remote locations, courier delays, or other circumstances beyond our control.

3. SHIPPING CHARGES

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms and conditions displayed on our website.

4. ORDER TRACKING

Once your order has been dispatched, we may provide tracking information through email, SMS, WhatsApp, or other available communication methods.

You can use the tracking information provided by the shipping partner to track your shipment.

5. DELIVERY ADDRESS

Please make sure that your shipping address, phone number, and other delivery details are correct before placing your order.

JOOJER is not responsible for delays or failed delivery caused by an incorrect or incomplete address provided by the customer.

6. DELAYED OR LOST ORDERS

Although we work with reliable shipping partners, unexpected delays may sometimes occur.

If your order appears to be delayed or lost, please contact our customer support team so that we can assist you.

7. DAMAGED PACKAGE

If you receive a package that appears damaged, please contact JOOJER customer support as soon as possible and provide photographs or other relevant information if requested.

8. INTERNATIONAL SHIPPING

Currently, JOOJER ships within India unless otherwise stated on the product or checkout page.

International shipping may be offered in the future and will be subject to applicable shipping charges, customs duties, taxes, and regulations.

9. CONTACT US

If you have any questions regarding shipping or delivery, please contact us:

JOOJER

Email: officialjoojer@gmail.com

Customer Support Timings: 9:00 AM – 6:00 PM

Working Days: Monday to Saturday

Business Address: [ADD YOUR BUSINESS/REGISTERED ADDRESS HERE]

Phone: [ADD CUSTOMER SUPPORT PHONE NUMBER, IF APPLICABLE]